Surrey, United Kingdom Oct 11, 2023 (Issuewire.com) – Geeky News is pleased to announce the release of its latest article, “Preparing for the UK’s Telecom Revolution and Navigating the 2025 Switch-Off.” This article examines the upcoming changes in the telecommunications industry in the United Kingdom and provides important advice for individuals, businesses, and organisations.
The UK’s telecommunications industry is on the cusp of a groundbreaking transformation. By December 2025, it will replace traditional analogue phone networks, like the public switched telephone network (PSTN) and integrated services digital network (ISDN). These networks will be replaced by more advanced, efficient, and versatile communication technologies.
Geeky News examines the reasons behind this transformation. The move from traditional phone lines to digital networks using Internet Protocol (IP) over fibre-based services is driven by the need for technology that can keep up with our fast-changing digital world.
As the 2025 deadline approaches, the clock is ticking for individuals, businesses, and organisations to adapt. The article discusses the two primary options available for a seamless transition: voice over Internet protocol (VoIP) and mobile networks.
The article highlights that this change is not just about improving technology, but about accepting a future where communication is easier, cheaper, and more dependable. The transition to session initiation protocol (SIP) trunking will affect many services and organisations, including alarms, CCTV systems, and door entry products.
For contact centres, this transition represents a significant transformation. Technology upgrades would be required, which might prove to be expensive. However, it will also offer cost savings, scalability, enhanced features, remote work opportunities, improved customer experience, redundancy, and reliability. VoIP and SIP Trunking also provide monitoring and analytics tools for optimising operations.
The article emphasises the need for careful planning to prevent disruptions during the transition. This includes migrating phone numbers, training agents on new technology, and conducting thorough testing. It also recommends trusted testing service providers such as Occam Global. Contact centres must ensure compliance with industry regulations and maintain robust security measures to protect customer data.
Openreach has stopped offering PSTN and ISDN services to new customers since September 2023. It is important to start preparing early to make sure service continuity is maintained. Businesses are advised to review and identify all hardware and functions connected to phone lines.
The article underscores the market opportunities for smaller telecom service providers. They can offer innovative connectivity solutions to businesses as the UK transitions to efficient fibre technologies.
Geeky News advises readers to stay informed, be proactive, and embrace the benefits of the digital future of telecommunications for a smooth transition. Choosing either VoIP or SIP trunking provides cost savings, improved functionality, and future-proofing for your telecom infrastructure.
For more details, read the full article on Geeky News: https://www.geekynews.co.uk/uk-telecom-revolution-2025/
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